Refund & Cancellation Policy
Root Technologyhttps://roottechnology.in/
Since our services are customized and digital in nature, please read this policy carefully before making a payment.
1
Nature of Business
Root Technology provides digital services such as:
- Website Development
- App Development
- Software & SaaS Solutions
- Digital Marketing Services
Since our services are customized and digital in nature, our refund policy is as follows:
2
Cancellation Policy
- Clients may request cancellation within 48 hours of payment, provided work has not started.
- Once the project has started, cancellation requests will be reviewed based on the work completed.
3
Refund Policy
Advance payments are generally non-refundable once work has begun.
- If Root Technology is unable to start the project within the agreed timeline, the client may request a refund.
- Approved refunds will be processed within 7–10 business days to the original payment method.
4
No Refund Situations
Refunds will not be provided if:
- The project is delayed due to lack of communication from the client
- Requirements are changed after approval
- The service has already been completed and delivered
5
Contact for Refund Requests
To request cancellation or refund, contact: